Privacy Policy

Southern Star, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information provided on this website is for general informational purposes only. While we strive to keep all information accurate and up to date, we make no guarantees regarding completeness, reliability, or accuracy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a service or consultation
• Fill out a contact form
• Subscribe to our newsletter
• Apply for a job position
• Communicate with us via email or phone

This information may include your name, email address, phone number, mailing address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of your visit

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and service requests
• Send you updates, newsletters, and promotional materials (with your consent)
• Process job applications and employment-related communications
• Improve our website and customer service
• Analyze usage patterns and optimize user experience
• Comply with legal obligations and protect our rights

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing services
• Business Partners: Companies we work with to deliver services (e.g., DISH Network®)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications
• The right to withdraw consent where processing is based on consent

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

SMS Policy

Southern Star Inc Privacy Policy for SMS Messaging

Effective Date: 1/13/2026

Introduction

At Southern Star Inc, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

1. Information We Collect

• Phone Number: The mobile number you provide to receive SMS messages.
• Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).
• Consent Records: Timestamps and methods of opt-in (web form, keyword, verbal, or paper).

2. How We Use Your Information

• Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.
• Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
• Improve messaging and measure engagement.

3. One-to-One Consent Requirement

Under the January 2024 FCC ruling, opt-in consent applies solely to Southern Star Inc. We do not share your consent with third parties or affiliates unless you expressly agree.

4. Message Frequency & Data Rates

The SMS message frequency will vary but will not be more than 3–5 unless there is a notification event. Message and data rates may apply; check your carrier's terms.

5. Opt-Out & HELP Instructions

• Text "STOP" to any message to unsubscribe immediately.
• Text "HELP" for assistance or contact us at info@ssidish.com or (214) 347-4498.

6. Data Sharing & Disclosure

• We will never sell your data.
• We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.
• National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.

7. Security of Your Information

Reasonable measures are in place to protect your data, though no system is infallible.

8. Record-Keeping & Proof of Consent

We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2026 and Campaign Registry guidelines.

9. Changes to This Policy

We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

Key 2026 Compliance Elements

• One-to-One Consent: Consumers are only giving consent to receive messages from the specific business they opt in for, not from multiple parties or third parties.
• Clear Disclosures: The policy includes clear language about the nature of the messages, frequency, potential charges, and opt-out mechanisms.
• Do Not Call Protections: The policy reflects the latest FCC guidance that DNC protections apply to SMS, making it clear that businesses must adhere to DNC regulations.
• Data Sharing and Record-Keeping: Emphasizes the importance of maintaining proof of consent and clear guidelines on how data is shared for operational purposes.

This updated Privacy Policy example aligns with current 2026 TCPA and FCC guidelines, ensuring your business remains compliant while fostering transparency with consumers.

Southern Star Inc SMS Terms and Conditions

Effective Date: 1/13/2026

Introduction

By joining our SMS program provided by Southern Star Inc you agree to receive recurring text messages (notifications, updates, and reminders) on the number you provide, under these Terms that adhere to TCPA (2026) and CTIA Best Practices.

1. Opt-In Consent

In accordance with the 2026 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Southern Star Inc only. Consent cannot be shared with other companies or third-party entities without your direct approval.

To join our SMS program, you may opt in through the following methods, in compliance with the 2026 CTIA Guidelines:

• Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.
• Verbal Consent: Offer verbal consent by clearly agreeing to SMS participation after being read a compliant SMS consent disclosure.
• In-Person Paper Form: Sign or complete a paper intake form that includes a dedicated section with clear language outlining SMS consent.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: